Privacy-policy

Effective Date: July 15, 2025

UK Used Clothes Ltd ("we", "us", or "our") is committed to protecting the privacy of visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

By using our website https://ukusedclothes.com, you consent to the practices described below.

1. Who We Are

Data Controller:

UK Used Clothes Ltd

GG5R+FVV West Drayton, UK

Email: [email protected]

2. What Data We Collect

We may collect and process the following personal data:

  • Full name and contact details (email, phone number)
  • Company name and business address
  • Information submitted via contact or quote forms
  • IP address and technical data (browser type, device)
  • Communication records (emails, inquiries, etc.)

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries or requests
  • Provide quotations and fulfill B2B orders
  • Communicate regarding deliveries or support
  • Improve the website and user experience
  • Comply with legal or regulatory obligations

4. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Your consent (e.g. when filling a contact form)
  • Contractual necessity
  • Our legitimate business interests
  • Compliance with legal obligations

5. Data Sharing

We may share your data with:

  • Service providers (e.g., hosting, CRM tools)
  • Legal or regulatory authorities (if required)
  • Delivery or logistics partners (if needed to complete a shipment)

We never sell or rent your data. All third parties are contractually obligated to handle data securely and in compliance with GDPR.

6. International Transfers

If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. How Long We Retain Your Data

We keep your data only as long as necessary for the purposes outlined or as required by law. This includes accounting, legal, and business obligations.

8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us at [email protected].

9. Cookies

We use cookies to ensure functionality, performance, and analytics. See our Cookie Policy for details.

10. Data Security

We use appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

12. Contact Us

For questions or GDPR-related requests, please contact:

UK Used Clothes Ltd

Email: [email protected]

Website: https://ukusedclothes.com